// MobileGo Bahamas — Support Ops
Every channel.
One command deck.
Email, WhatsApp, Facebook, Instagram, and phone — unified into a single AI-assisted console for the team keeping the islands topped up, paid up, and connected.
Authorized personnel only · Invite-gated
Channel Status
All systems- EmailINBOX·SYNC
- WhatsAppWA·CLOUD
- FacebookMSGR·API
- InstagramIG·DM
- VoiceSIP·LIVE
AI TriageActive
Tickets · Calls · WhatsApp · Triage · Escalations · Refills · Top-ups · Bill Pay · Send Money · Tickets · Calls · WhatsApp · Triage
// Capabilities
Built for the ops floor
01
AI-assisted triage
Every inbound ticket is classified, diagnosed, and routed in seconds — merchant lookup, transaction history, and provider status pulled before a rep even opens it.
02
Omnichannel inbox
Five channels, one queue. No tab-hopping, no missed messages.
03
AI voice agent
Calls answered around the clock with live access to customer records.
04
Live analytics
Real-time dashboards on tickets, revenue, and team performance.